Frequently Asked Questions
Everything you need to know about EADEM skincare and your order.
Are EADEM products suitable for sensitive skin?
Yes, our formulas are specifically designed with Smart Melanin™ technology to be gentle yet effective on all skin types, including sensitive skin and those prone to hyperpigmentation.
How long does shipping typically take?
Standard shipping within the continental U.S. usually takes 3-7 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return gently used products within 30 days of delivery for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Absolutely. EADEM is committed to ethical beauty; all our products are 100% vegan and we never test on animals.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring EADEM to more countries soon, so stay tuned for updates.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.