Returns & Exchanges

At EADEM, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer returns or exchanges on gently used items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment as it returns to our facility.

• 4.
  Receive Your Refund

  Once our team inspects the return, your refund will be processed back to your original payment method within 7-10 business days.